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Out with the old, in with the fly: Welcome to Dragonfly Heating & Cooling - formerly known as All Pro Air!

Reviews

Need help now? Call Dragonfly Heating & Cooling at 951-684-0880.
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Our Reviews


I've been using Dragonfly since 2013, they have always gone above and beyond to help me. Today Trevor was out and found an issue with my heater, he was knowledgeable, explained everything and was very patient. I appreciate the service that he gave.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Our technician Trevor is very knowledgeable and pleasant. He takes time to let us know if there are any issues we need to be concerned about presently or that could be a problem with our Unit in the future. Thank you Trevor 🙂
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Everyone is so professional, kind, and nice! From the front desk to the technician (Josh, thank you), they have my trust.
Response from the owner:We are so glad to hear it! Thank you for your review!
Fantastic tech- Michael was professional, thorough, and explained what he completed. Worked hard and provided excellent service. Been a customer for many years. You will not find better service quality and a/c care in the IE
Response from the owner:Thank you so much Tess!!!!
Response from the owner:We appreciate your feedback. Thank you for the review!
Dragonfly is awesome! The crew there especially Josh is top notch, always provides quality service, and same day service within hours of calling. Thank you for taking care of us.
Response from the owner:Thank you so much for your 5 Star review Jonathan!
My AC went out on the hottest day of the summer and as we all know that is the busiest day for AC repair. I was worried me and my family would be stuck sweating for at least a week but dragonfly heating and cooling saved me! After calling several companies and being told they didn’t have any open availability Dragonfly was able to send someone out same day and get it fixed and up and running before the end of the day! Reasonable price great customer service. I will never call anyone else again!
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Words can not explain how happy I am with Dragonfly, what they did for me and my business was exceptional. I had a new system installed about 2 years ago and it was not performing correctly. The system was not reaching setpoint, Dustin Ramker work is exceptional. He tuned and cleaned my current system perfectly, it is performing better than when it was brand new! Thank you Dragonly, I am so greatful for your Honest & excellent work.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Excellent experience with Dragonfly. Trevor the technician was extremely helpful and knowledgeable on HVAC systems. I really appreciated Trevor’s honesty, clear communication and professionalism. Dragonfly will be my go to for HVAC and plumbing in the future. I highly recommend them.
Response from the owner:Thanks for the positive review Darrell!
Trevor K. came to our home to service our AC unit and delivered OUTSTANDING customer service from start to finish. He was professional, efficient, and extremely thorough. His work was not only quick and clean, but he also took the time to address and resolve every concern we had with the unit. Trevor is clearly very knowledgeable, and we couldn’t be more satisfied with the service provided!
Response from the owner:Thank you for the review! We appreciate your feedback Kevin.
The Best
Response from the owner:Thank you for the 5 stars Maria, we appreciate it!
Great servicd
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Great service! Very professional and efficient HVAC team. I'm happy with their work and would definitely recommend them to others.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
The best experience with an HVAC company I’ve ever had. Their response time was reliable and quick. I fully trusted Sheldon, he only gave me what I needed, cool air without a huge bill. I will gladly recommend Dragonfly Heating and Cooling in the future. Thanks for saving my day!
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Dragonfly was assigned to us through American Home Shield to fix our a/c. It took AHS 8 weeks (and many phone calls) to deliver the parts needed to do the repair to Dragonfly - 8 weeks of no a/c. To say we were frustrated is an understatement. I spoke to Josh and Steve (?) at Dragonfly multiple times throughout those 8 weeks and they were very helpful and provided great customer service. As soon as the parts came in, my repair was scheduled. Devin and Joe came out and fixed the air conditioning. They were kind and courteous and made sure they answered any questions I had before they left. Excellent customer service from all parties at Dragonfly!
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Great service, super helpful!! Would definitely recommend!!!
Response from the owner:Thank you for taking the time to share your review with us!
Collin came out after hours in the heat to give us a second opinion on our AC unit. I’m sure glad I called them. He was able to give me some peace of mind after a first contractor told me I needed an entire new HVAC system. I would recommend Dragonfly when it comes to your first call. Thank you Collin!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
These guys are awesome! Made the whole process of buying a new hvac system nice and easy. All office staff, service techs, and install personnel were very polite and knowledgeable. Things not my first time using them and won’t be my last.
Response from the owner:Thank you so much David. We are so glad you entrusted us with your home and this large project, and glad to hear you thought so highly of our service!
Very happy with their visit! Trevor answered all my questions and was very informative and helpful. I would definitely call them again.
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Excellent service!! Bradley was super nice and very helpful. He did a wonderful job and I will definitely be requesting him again!! Highly recommend this company!!! Support local businesses!!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Outstanding customer service!
Response from the owner:Thank you for taking the time to share your review with us!
Great business and they have employed very polite and capable technicians.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
I always request Dustin, who has been doing regular annual maintenance on our mini split AC/heating system in our tenant's unit for years since it first had leaking issues. He takes pride in the work he does and takes his time to do a thorough job. Not many companies work on mini splits, so I was happy to find a reliable company I can call when needed. He was also able to flush my water heater as well and make sure everything was running smoothly. Everyone at Dragonfly has been really friendly and I highly recommend this company.
Response from the owner:Hi Raquel! We appreciate the review and are glad we could be of service!
I've been using Dragonfly since 2013, they have always gone above and beyond to help me. Today Trevor was out and found an issue with my heater, he was knowledgeable, explained everything and was very patient. I appreciate the service that he gave.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Our technician Trevor is very knowledgeable and pleasant. He takes time to let us know if there are any issues we need to be concerned about presently or that could be a problem with our Unit in the future. Thank you Trevor :)
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Everyone is so professional, kind, and nice! From the front desk to the technician (Josh, thank you), they have my trust.
Response from the owner:We are so glad to hear it! Thank you for your review!
Fantastic tech- Michael was professional, thorough, and explained what he completed. Worked hard and provided excellent service. Been a customer for many years. You will not find better service quality and a/c care in the IE
Response from the owner:Thank you so much Tess!!!!
Response from the owner:We appreciate your feedback. Thank you for the review!
Dragonfly is awesome! The crew there especially Josh is top notch, always provides quality service, and same day service within hours of calling. Thank you for taking care of us.
Response from the owner:Thank you so much for your 5 Star review Jonathan!
My AC went out on the hottest day of the summer and as we all know that is the busiest day for AC repair. I was worried me and my family would be stuck sweating for at least a week but dragonfly heating and cooling saved me! After calling several companies and being told they didn’t have any open availability Dragonfly was able to send someone out same day and get it fixed and up and running before the end of the day! Reasonable price great customer service. I will never call anyone else again!
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Words can not explain how happy I am with Dragonfly, what they did for me and my business was exceptional. I had a new system installed about 2 years ago and it was not performing correctly. The system was not reaching setpoint, Dustin Ramker work is exceptional. He tuned and cleaned my current system perfectly, it is performing better than when it was brand new! Thank you Dragonly, I am so greatful for your Honest & excellent work.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Excellent experience with Dragonfly. Trevor the technician was extremely helpful and knowledgeable on HVAC systems. I really appreciated Trevor’s honesty, clear communication and professionalism. Dragonfly will be my go to for HVAC and plumbing in the future. I highly recommend them.
Response from the owner:Thanks for the positive review Darrell!

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