AMAZING WORK thank you very much
Excellent service, as always!
Great company! Period!
A+++++++++ EXCELLENT SERVICE. AWESOME TECHS!!!! ☺
Very professional service at a good price
Very polite staff, efficient and fast service.
GREAT SERVICE, PRICE AND PROFESSIONAL TECHS
Excellent job, excellent service…wonderful staff.
Great service and experience. Totally recommended.
Incredibly professional, nice, genuine people! Thank You!
Troubleshoot problem and fixed quickly.
Very professional. Honest. Very helpful. Highly recommended.
Excellent customer service! Company you can trust.
Very professional. A little more expensive than some other bids.
Came out and did a diagnosis and explained everything and didn’t push for work to be done.
Great customer support. Thank you Dragonfly Heating & Cooling!
Great service. Professional, timely and reasonable priced.
Even though we didn’t go with the company, I found the rep to be professional and punctual.
Fast n friendly services my ac wires messed up my warranty expired n it was still affordable
Great service, Dustin was very knowledgeable!!! Thank you
Excellent people, very easy to deal with. I,love .our new H vac system!
Great service and very helpful explaining everything to me during my maintenance visit
Great experience. Friendly and knowledgeable. I will use them again in the future.
The technician was professional, knowledgeable, honest and on time. Thank you for your service.
Awesome service, professional and knowledgeable and I would refer them
Showed up when promised. Josh was quick to diagnose and resolve issue. Thanks!
Exelent installation all paper work labor and waiting for summer i will keep Dragonfly Heating & Cooling for all my Ac services thank you
These guys are fairly priced and honest. I would recommend them for all of your heating and cooling needs.
These guys really know their stuff and are very helpful and honest. Highly suggest!
Great company amazing people and top notch work treat you like family do not pass this place up!
Honest, reliable, trustworthy. I have recommended to friends. So glad I found them!
Professional and courteous. Explained things what needs to be done. Will recommend.
Very professional with his job. Explain everything that was wrong with a unit and explain what I needed to be done. Thank you
Done without delay, Thanks Ken of Dragonfly Heating & Cooling for the great service . Very professional!
I had a very good experience with everybody involved.
A++++ These guys are great..Excellent service. Thank you for the prompt response. I definately will recommend to my friends and family.
I forgot to write about it came on time, very knowledgeable and explained everything until I understood it. Highly recommend. Very professional
Great quick service. Technician was on time and replaced the thermostat with out any problem.
Company tries very hard to make sure their customers are happy and satisfied with their service. Would definitely recommend to others.
Friendly customer service , thank you!
Dragonfly Heating & Cooling provided excellent services for my rental property. Highly recommend.
Services provided were excellent. Same
Day service and the tech was professional and throughout.
I am loyal to this restaurant. It is very good vegy food. Food is fresh, healthy. I have been there since this business just began.
These guys were great. Hottest day of the year and they came over right away. Great service and great prices.
Technician was on time, very thorough, extremely polite and explained the best
Fast service. Reasonable prices. Very friendly employees.
Had a slight ac problem and they had it back up and running with an hour. Very perfecsional and did not try to over sell me.
Very thorough inspection . Friendly and informative review of the technician’s findings. Glad he was not a high pressure salesman.
Quick service and very friendly
All I had him do was replace the filter for the furnace at this time I normally do it myself but I have some injuries and I are on able to do it on my own
Mike Cortez was on time and had all the information I needed. He answered all of my questions. Now I just need to make a decision. I cannot comment on the quality of the work or the value Yet, since I have not had the system installed.
The Tech. spent 2 hours inspecting, adjusting and cleaning the a/c unit and the charge was $79. Highly recommend.
Tech was very professional, honest, nice and informative. We will definitely recommend this company.
I recommend you to my church for the service of the equipment but they already had someone for now. I will recommend you all to other friends of mine because of the excellent service.
Outstanding customer service rep did his job professionally and timely
Amazing service, was done right the first time, tech walked me through what he was doing, and was very helpful! Outstanding job by Jervon!!
Employee was honest and had integrity. Outstanding experience.
Dragonfly is the way to go for you Central Heating system. Tom very professional installers Justin, Travis excellent team. Thank you Dragonfly!
Mike was awesome helped us out so much and the installation guys were great also love this company
These guys are awesome. Don’t call anyone else. Best value and service available. Hands down.
Install new 4ton Lennox Hvac. Installation crew work one day. Cleanup after themselves before leaving job. Thank you.
Very professional, clean and explained everything in great detail. They even pictures so I didn’t have to crawl up into the attic. I would use them again.
Arrived on time, was considerate of the property, did the most thorough job we have ever had and was really a reasonable price. Couldn’t have asked for more.
Did a great job relocating our AC unit for us. They were fast and friendly and did quality work.
Extremely pleased with their service and price. They fixed my AC in a matter of minutes. Thank you, Dustin and George
Dustin the service technician did a great job explaining the problem and process of fixing it.
Tech showed up even though it was late in day when I called. He was very thorough and pleasant. I would use Dragonfly again.
Incredibly fast and courteous. An honest company that does honest work and stands by their service and products. If asked, I will be recommending Dragonfly to everyone.
I am Sharon Retutal’s niece and we had new air conditioning put in her house. She is very happy with it as am I.
Great service called and they came out the next day and installed the AC unit. A true professional company at a honest price.
Good customer service. Great communication. I’ve been real happy with my new air conditioner. A lot of good people working there.
Dan was a great guy,he explained everything clearly. He came out the same day as l called. It was fixed and running right away
Thanks Dan for the great service
Everyone needs to know about Dragonfly Heating & Cooling! This company is honest, courteous, and good at what they do. I’ve been spreading the word by telling neighbors and friends, and have also posted this on the neighborhood app.
Ken was very knowledgeable and professional as well as being personable. He is an asset to your company. We need more professionals like him.
This is the second time that I ask Dragonfly Heating & Cooling to assist me with issues with my air conditioner problems and stating with the costumer service being corteassias and very helpful the call back for assistance when it’s needed and the
Technician are very theral clean and efficient so far is been a great experience working with them and I will definitely call them in the future and recomend them to all my friends keep up the good work!!
My inspector did a VERY detailed inspection. Pictures were very helpful. Will use them in the future for the repairs
I would most definitely recommend these guys. They’re prompt , professional and very friendly. They have fair pricing and are very knowledgeable. They don’t try to price gouge you they are very honest and trustworthy
I had a maintenance done in my two HVAC units. The pricing was good, their tech, was very professional, clean and did a good job with the service.
great service, friendly and knowledgeable staff, other AC repair services said we needed a new heater but Dragonfly did some trouble shooting and found the problem and fixed it and gave us a guarantee.
All I can say about this company is that they are a great company,great service.I trust them and they stand by their work.I would recommend them to my family and friends.I’m so comfortable that going to ask about their maintenance program. Keep up the great work.
Josh explained everything he was doing and gave good recommendations. Looking forward to working with this company in the future.
Best HVAC company around seriously.. Quality equipment, great customer service, from the office to the men out on the field, company strives to bring back that old school grade A SERVICE!!
Will recommend to everyone I know.
i contacted Dragonfly Heating & Cooling on Tuesday and they had a tech out here on Thursday. Cris was my technician he was very friendly and professional . i would definitely recommend this company to my family and friends.
I previously had a high end York system that i thought was pretty good, but this system TOTALLY smokes it! The outside unit is quieter, and uses almost no electricity, and the furnace is super quiet as well. My house is always within 1 degree of what its set for. Not to mention i can change it from my smartphone. BEST SYSTEM EVER!
The owner of the company came out and performed the service. He shared some great stories about his life. He came across as genuine and authentic. It was a pleasant experience
Very courtious service. Install was fast and efficient and I did not feel pressured by sales people.
Update: 5 Years later and not a single regret
I would like to say thank you to Dragonfly Heating & Cooling for their fast response to my home to repair my air conditioner. I will refer my friends and family, thank you again.
This company goes above and beyond to explain to their customers how the systems work. Because of that I was able to make an educated decision and moved forward with a new a/c system. The girl in the office heather was nothing but amazing from start to finish of the project.
They refused to disclose the cost break down of their charge $650 for an actuator replacement.
There is something inconvenient reason to show the break down. They took an advantage and ripped off
Because if my need of urgent service. They are not honest.
Reliable, Responsive and Responsible. Very good customer support. I have other properties and will use them fir HVAC service requirements.
Tom was very good , I would heave done it , but need a bit more to save some money more to make it better for me,
I was very satisfied how he explained everything, your on my list.
Awesome AC company! Came out right away and gave us several options for what to do to improve our AC. Reasonable prices and great service. Would totally use them again.
Great service. Responded within a good time period under the circumstances. Technician was excellent and informative. Reasonably priced which was fabulous!
I strongly recommend this company. David, the tech, took the time to really understand and diagnose the problems we were having with our system. He showed up as promised and took the time needed and never rushed.
Had a great experience with Dragonfly Heating & Cooling with everything from their communication and professionalism to knowledge.
Shout out to Autumn and Josh specifically who helped me out on such short notice!
They are a great company. Very professional, clean and good pricing for quality, top notch work. They don’t try to up-sale you all the time either. We won’t call anyone else!
The technician was fast and solved the problem right away. I would definitely recommend this business. Thank you!
They gave me a quote over email after I supplied a few pictures. Installers came the next day and finished the job without delay. Price was fair.
Dragonfly Heating & Cooling is nothing but professional. They showed up on time, did a great job with installation, and showed me the new system after it was complete. I would recommend them to anyone
They were able to send a repair person within 3 hours of calling. He fixed the issue and didn’t try to upsell me, which I really appreciated. Highly recommend.
They were on time, professional, answered all my questions. Sales representative was great. And the air conditioner works like a dream compared to the antique we had. Thsnks
Honest, friendly, polite. He repaired my AC system quickly and showed me before and after images of his work since I wasn’t out there. Will definitely use them again as needed!
I ask for a quote, they came out on time, gave me a comprehensive quote and a reasonable price. Unfortunately for them, the other company beat their price by a couple of hundred bucks. I was equally impressed with both companies!
Great company! Customer service was excellent. They provided prompt communication on all aspects of the job from the initial appointment to finish and clean up. Very professional!
Josh is very knowledgeable and helpful, explaining what repairs are needed, and multiple viable options for heating system repair vs replacement. He provided a very positive experience.
Josh came out on time and assessed our air conditioner problem. He was very knowledgeable and made the appropriate repairs. Will use them again in the future.
Professional service at a fair price.
The repair.an Dustin was friendly and informative.
All Pro Air installed 4 ac units for me via a Lowe’s deal. They have also serviced the units. Overall I would recommend them for both install and service. I plan to use them if I have any other heating or ac issues
I have always used Dragonfly Heating & Cooling for many years for all my AC needs. Totally trust them, specially their Ac tech Dustin. Thank you so very much for all your services.
The technician was very nice and informative. He did not rush and did a great job. I will definitely call again and refer to my friends and family
Very easy to work with. Professional staff, easy to schedule an appointment, honest and genuine professionals. Once they did not even charge me for the visit because it was a simple tripped circuit. Would use them again in a heartbeat.
I’ve been very happy with the services from Dragonfly Heating & Cooling. I love the Venstar smart thermostat that they installed a few years ago and the technician, Dustin, always goes over and above. I’m a very happy customer.
Very professional and speedy service, they did a great job installing a new AC & heating unit. Very good employees and did a good clean up before leaving the property.
I use Dragonfly Heating & Cooling at my place of business and my residence. They are always prompt in making appointments and following up on any issues. Their staff is always professional and friendly. Excellent service in my opinion.
Technician was very knowledgeable and gave great advice. They even double checked to see I needed a part that I ultimately didn’t need which saved me money. Great company. A+
Very professional. Worked until all he could do was done. Came across something that needed attention and did it. Went above and beyond to leave things in better or good working condition as more work needed to be done by installers. The technician was very polite and respectful.
Every time we have used All-Pro-Air in Riverside, they have been professional and on time with quality work. This time it was Ken Farmer who was Excellent as the other tech’s that have come out for maintenance.
I have used Dragonfly Heating & Cooling twice, 2018 and 2020. They perform professionally and very thoroughly. I can not say the price is cheap. But the work is excellent. You get what you pay for is right!
Very professional company. Great service technician. He explained everything and gave me several options to fix the issue. Gave me prices up front. Quick and clean. Only company I will call in the future
I was pleased with the results and questions were answered. I would highly recommend Dragonfly Heating & Cooling for their professionalism and care in completing the job. Also they did a good job of cleaning up before they left .
Professional sales and installation technicians, left all areas clean. Had estimates from other A/C companies but they try to up sale me unnecessary repairs when all I needed to replace is the broke down 26 year old system. Highly recommend!!
Recently my husband and I decided to replace our aging air conditioning unit. We scheduled an appointment with Dragonfly Heating & Cooling and Brian came out to discuss our needs. Brian was punctual and seemed to be very knowledgeable. After he evaluated the home, he showed us 4 different options for equipment and made recommendations on how to make our home more energy efficient. After researching and having multiple estimates and discussions, we chose to go with Brian and Dragonfly Heating & Cooling. We decided to get the XC25 with the SL280V furnace and we absolutely LOVE our new system! The installers did a great job and they were clean, kind, and professional. A bonus is Brian was able to assist us with getting a large rebate back from the city of Riverside, which allowed us to add R38 insulation with no cost to us. We are loving our cool home in this hot weather and look forward to saving money on our monthly utility bill. We highly recommend Brian and Dragonfly Heating & Cooling – thank you! J
Ryan from Dragonfly lived up to my previous experience with their technicians and the level of service the company provides.
When my central a/c unit failed my home warranty sent technicians out that proceeded to attempt to coerce me into paying $500 to have the two a/c units cleaned, by threating to arrange it so the the warranty company denied my claim. In a panic I called Dragonfly for advice because I trusted them. I arranged for their technician to do any required mantenance. Ryan from Dragonfly was prompt, knowledgeable, and efficient. He performed requested maintenance at a fraction of the quote from the previous people. The information I gained from him gave me the knowledge and confidenc to successfully conclude the repair efforts with the second rate people forced on me by the warranty company. Dragonfly and it’s people including Diane answering the phone, as well as Ryan, their technician, are top notch, I can’t say enough about how much I value their kindness, honesty, integrity, and technical excellence.
Dragonfly Heating & Cooling installed a new Lennox heating and air conditioning system for us last year. It was time for our annual service. I called their office and spoke to a very delightful person who immediately put me on their service calendar. The technician arrived exactly on time and spent a good hour or so going over our cooling system and cleaning the equipment. The work was done in a very professional manner. I was so impressed with their attention to service that I signed up for their annual maintenance program where they will come out to our home twice a year to service the cooling and heating equipment. We couldn’t be happier with the service that we get from Dragonfly Heating & Cooling. And our new Lennox system has kept us nice and cool during this recent heat wave. I would highly recommend Dragonfly Heating & Cooling to anyone in need of heating and cooling equipment installations or service.
When my air conditioning went out, the company i had made arrangements with wasnt able to come out. They came out the same day and fixed it.
The gas company came out and told me that my furnace was missing a safety switch, so i called air pro at 10 and they were at my house within two hours, my furnace was fine.
So they only charged the service fee.
I would recommend them to everyone, they are so professional from the lady who took the appointments to the techinicans.
I have experienced working with other HVAC companies and nothing could come close to what I’ve experienced with Dragonfly Heating & Cooling.
Starting when I first made a call, Trish was very professional and really nice in doing customer service. On top of that she kept me informed when the technician will be arriving at my house.
Ken the HVAC technician arrived on time and right away went to troubleshoot my AC system. He went to do his thing without saying much but as soon as he found something that could have caused the problem, that was the time I realized how knowledgeable, experienced and professional he was. I’m very grateful I met this guy. He gave me very valuable information which I can use to make a wise and smart decision in dealing with my future HVAC needs.
With this recent experience of mine I very confident to recommend Dragonfly Heating & Cooling for your HVAC needs.
I’ve been really pleased with this company since first buying our HVAC systems from them a few years back. The maintenance contract is a must for anybody heating their house with more than a hibachi, and the dispatchers at APA do a great job sending out reliable technicians. If anything changes, I’ll be the first to let y’all know.
I am so glad I found this company! Very impressed and Dustin was very informative and has great work ethics! I even enrolled in their yearly maintenance plan! Thanks again Dustin! You rock!
Technician Josh is a fantastic representative for Dragonfly Heating & Cooling. He’s the only person I’ve interacted with from the company, and why I continue to do business with and have highly recommended.
The technician was professional and personable. He clearly knew his job and was quite thorough. I know electronics and the basic principles of refrigeration well enough to know what he was saying was true. I am very happy and would recommend them to anyone.
My AC was on its last legs and decided to call Dragonfly before the summer heat started. They came in and installed everything in one day. The installers were awesome. A few days later one of their main people came to inspect the work. All in all these people are very professional and keep their word, I’m very happy with our new AC system, it’s very “Cool”.
You guys are the bomb! You put in my new HVAC system more than 1 year ago, and it has been working great! I was impressed with professional work that you all did, and I want to thank you for the opportunity to say so. Bryan D is a wonderful representative of your company, and Justin R (?) did a thorough maintenance job on my AC. I hope you post this everywhere that you are reviewed. Sorry for the delay in reviewing your company. Blessings!
Fixed a leaking overflow from excess condensation. Fast, responsive, professional and reasonably priced.
These guys are awesome!!! They gave me a good price and their attention to detail was amazing. Definitely recommending guys to my friends and family. Thanks to Sheldon, Berry, and the crew!
Great experience from estimate to final inspection. Dragonfly was quick, clean and reasonably priced. Very happy I chose them for my HVAC install and will continue to use them for my routine maintenance.
They quoted me double the cost for a component that did not need to be repaired! It wasn’t until I got a second opinion that I realized they wanted to replace an entire AC unit when only a portion needed to be replaced. If I would’ve trusted them I would’ve ended up paying 1400 instead of 600.00. They were also unconcerned about the fact that I had no AC in the middle of a heat wave since they had minimal expediency. It’s sad to see that I would’ve had to wait 5 days for them to order a part, when another person took the effort to go and pick up the same part, same day.
I met Mike C. about 2 weeks ago while he was at my neighbor’s house. I asked him to give me a quote and was able to fit me in his schedule the same day. His quote was very reasonable but I asked if he did work on the side. He declined my offer. Mike seems to enjoy his job and is faithful to the company. Unfortunately I’m not proceeding with my a/c project due to financial hardship. I’ll definitely call Mike when I’m back on my feet.
Dragonfly Heating & Cooling has excellent customer service! As a real estate professional I feel confident that each time I refer one of my clients to them, they will provide good service, show up on time, and not gauge my clients on the price. I appreciate all the have done for my business, and would recommend them to anyone needing work on their HVAC systems.
I have done business with Dragonfly Heating & Cooling for a few years. They have helped me out of jams with my ac a couple times and been quick and efficient about responding.each worker has been professional, friendly, helpful and knowledgeable. Today, Fabian was no exception. This consistent treatment of customers has and does impress me. If you have HVAC needs, CALL Dragonfly Heating & Cooling!
Dragonfly Heating & Cooling did an outstanding job installing our complete new Lennox system. Their staff were very polite, efficient and payed attention to details. I would happily recommend Dragonfly Heating & Cooling to anyone in need of AC and Heating system!
We purchased our home HVAC system two years ago through Lowes/Dragonfly Heating & Cooling. Our System is working fine and follow-up service from Dragonfly Heating & Cooling is prompt, good and always professional. Thanks.
This Company is Awesome. Very professional & Friendly. Ken thank you for the Service you did today. I recommend this Dragonfly Heating & Cooling to all my friends, family & acquaintances. Thank you again & keep up the great work.
I called All-Pro Air to get an estimate on a new HVAC system for my home and was told a salesperson wouldn’t be available to look at my house for about 4-5 days. No big deal, I scheduled to have their salesperson come to the house after I got off work at the agreed upon day. I received a call the day of the appointment asking if we can move our appointment time up, which I agreed to but required me to leave work early. The salesperson then shows up late to the newly scheduled time; great!
Once the salesperson arrives we review the home and he presents me with his bid. All-Pro’s bid was in the middle of two other bids I had received on it’s face and was also presented to me as if I were going to finance the purchase/installation. I asked to have the thermostat removed from the bid and asked about a different price since I was paying cash. The salesman then removed 5% off the price. I knew finance charge and other fees were likely more than that I asked him why he was unwilling to remove them all and he told me that extra money was going to his pocket. I found that to be extremely disrespectful in a business environment. Putting that aside, he came to me with his final price and told me he would email me an official proposal. I never received this proposal so I must not have been important enough for another 5 minutes of his time once he got back to the office. Furthermore, he recommended that we put a filter on our return ducting even though we had a filter installed at the furnace already.
Seeing all the positive reviews of the work performed for other people is reassuring but their sales department seems to be severely lacking in business etiquette as well as knowledge of the product/services they are selling. The proposal was not specific to my house, it was just a laminated piece of paper saying which units they offer for a house in my size. If I knew that’s how lazy the sale would be I would not have wasted my time.
It was a pleasure to have Nick service our two A/C units. He was very thorough and knowledgeable. We will be using Dragonfly for upgrades.
This company is great. I had two different technicians to resolve my issue. The first thought the system was low on refrigerant so he put more in. This didn’t fix the issue. He came back out and realized the TXV valve had gone bad. They ordered a new TXV and a different tech installed it. The system is working great now. The office communication was great and they followed up to ensure everything was perfect. This is a company that cares about their people and goes the extra mile to do everything correctly and fair. Thank you Dragonfly.
Dustin was great! Highly recommend! Not only did Dustin fix our condensation pump that was leaking but he made sure everything else was working properly before he left! Great customer service and quick to respond! Thank you Dragonfly! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
We have used Dragonfly Heating & Cooling for a couple of years and will continue to use them. The employees are always professional and polite. Every time we have needed repairs they have been fair and the bi-annual maintenance plan they have is amazing.
I have known the owner’s of Dragonfly going on seven years. Sheldon and Barry are men of character and they take their customer satisfaction personally, with highest level of integrity. They have uplifting and positive culture in their company. I would highly recommend this company.
I was having issues with my home air conditioning unit a few weeks ago and my family and I couldin’t stand the heat any longer! I had previously contacted two other A/C companies, and both stated I required to replace the complete system. Assuming we required a new A/C unit, I called Dragonfly Heating & Cooling and I was impressed with their timely and professional service. The technician who arrived confirmed it was a minor fix, and had it running in no time! I must say, I was very dissapointed by the attempted up-sell of the other two companies!
Dragonfly Heating & Cooling was able to save me ALOT of money, at a very reasonable price! I have since recommended them to all of my friends! I say give give them a call!!
I had Dragonfly move my AC condenser. Which they did an amazing job. The quote process was fast and setting up the appointment was fast too. Techs are supper friendly and very professional. I will used on my next AC project.
I appreciate the honesty and integrity of this company. They could have charged me a couple of thousand to do some work and instead advised me to postpone the work I wanted done until the time I need to replace my condenser. I had other companies give me quotes and say nothing about my old condenser and how fragile it is. Thanks Dragonfly. Will use you again.
I have a yearly maintenance plan. They are always timely in scheduling the visits and the technicians are always on time. The unit is on my roof so the techs will share photos or videos to help me See what they see. They take time to explain my unit and understand how it functions. They are “Dragonfly”!!
I can’t say enough good things about my experience with this company. Our AC went out last Wednesday and the warranty company that came with the purchase of the home is useless. Someone came out, said he couldn’t figure it out, rushed off and never heard from him again. I was literally chasing him to his car trying to gather more information as he zoomed off.
I had enough with suffering in the heat so I called Dragonfly Heating & Cooling and they were here promptly at 11am, had the air running within the hour and even cleaned the unit. They went above and beyond with a full inspection and showed me areas that need to be repaired for optimal performance and safety. I’m so thankful I reached out to them.
The technician Dustin showed up on time was very professional. I have a maintenance agreement and Dustin was very detailed and made several repairs and he explained why the repairs were needed and how he corrected them he explained the details in layman’s terms and explained what I could expect from the system after the repairs were made. Dustin took the time to check everything on the system and take the time needed to make the repairs. I believe a lot of other companies would just come in and throw new filters in and look for things that they could make money on but not Dragonfly Heating & Cooling. I appreciate their efforts and look forward to a long relationship with this company.
Have used for about 3-4 years for yearly preventive maintenance on both air cond. and heater. Friendly maintenance people and don’t try to sell parts, etc. Just warn that you may need soon. Have also used them in the middle of summer. Came the next day. Others wanted 1-2 week wait time. Like that they call when preventative maintenance needs to be scheduled. Maintenance yearly price very reasonable.
I called Dragonfly Heating & Cooling due to my A/C unit wasn’t cooling my home. Dragonfly Heating & Cooling quickly responded to my home and performed the service to my A/C unit. They were professsional, timely and efficient! I would highly reccomend Dragonfly Heating & Cooling for all your HVAC needs. You’ll be presently surprised to have a company that still has by the customer service you’ll receive!
AC went out so i called Dragonfly Heating & Cooling. They sent someone out who indicated that i needed to replace two major parts with a total cost of $1400. The tech said he would have to order the parts and i would have to wait a few days (during 94+ degree temps), which is awful since my wife is expecting, but he/they didn’t seem to care. So i called another company who sent someone out….. someone who really cared and who discovered that i didn’t need to purchase two parts.. and who worked to get it fixed in one day (as he sympathized with my wife’s situation)! Dragonfly Heating & Cooling tried to get me to fork out double the cost for a part i didn’t even need… and expected me to remain with a broken AC for days! During a pandemic and heat wave no less. My AC was up and running well after using the other company instead. I will be sticking with the new HVAC company I found.
Josh my Technician was on time and a true professional! He successfully completed the task before him and explained what had caused the problem and the replacement part.
I was extremely satisfied for a job well done!
I recommend this company without hesitation!
I appreciated the great communication from the first phone call to when the tech arrived. I feel that my tech Josh was very caring and knowledgeable! I feel that he went above and beyond to explain and educate me on the details of my service. I highly recommend this company!!! Thank you!!
Our AC was not working. Dragonfly Heating & Cooling was able to schedule the next day appointment for us. Josh was on time and very professional. He explained everything to me. Definitely will use Dragonfly Heating & Cooling again.
I HIGHLY recommend Dragonfly Heating & Cooling to friends and family. They were quite honestly a pleasure to work with. My husband and I recently bought a fixer-upper and had to deal with various contractors for the different projects in the home. We wish they were all as honest, thoughtful, informative, helpful and simply nice as the guys from Dragonfly Heating & Cooling. They had the best price point and they will tailor their product to your needs. They listen and are thoughtful with their responses. I can’t say enough about our positive experience with this company.
Simply one of the best heating and air conditioning companies out there. Josh was very professional, polite and on time. he didn’t try to sell me anything I didn’t need, he was very honest, and very upfront. I would highly recommend this company and Josh for any of your heating and air needs.
Tom came out to our house and gave us an estimate on a new heating and cooling system and was very professional explained everything thoroughly and knew exactly what he was talking about I had a couple other estimates also and I went with Dragonfly Heating & Cooling because I felt very confident in them they knew their product well I went with the Daikin fit system and truly love it I would recommend it to anybody. After Tom came out and took all the measurements they sent the installation manager out Chris to overlook everything and within two days the installers were on site and Completed the job as they said the installers were very professional and very clean workers they covered the floors with tarps And when they were done they vacuumed and cleaned everything very well I am in the construction industry and I am very meticulous and I couldn’t find one thing wrong this is a great company if you’re looking for any type of HVAC work I highly recommend going with them
This company provides such a high quality of service and they absolutely understand the needs of a home for both heating and cooling. They are going to tell it to you like it is while also providing options that work for your circumstances.
The service I received from Dragonfly Heating & Cooling was excellent, however I believe I was over charged for the part that was needed to fix my air condition unit. The capacitor, which was the part needed to fix the unit, I found online to cost under ten dollars. The technicians time here was less than an hour, my bill was $245.00, which later on I found out from another source was outrageous. I was also talked into signing a service agreement in order to lower my bill. The air is working fine and the technician was courteous, but my bill,I felt was very high. Being a senior, I felt I was taken advantage of.
We used this company to replace our 22 year old ac system. The men they sent out to do the job were fantastic: polite, professional and knowledgeable. We just recommended then to my mother and again, the guy who came out was the same quality as the last. Very well and clear spoken, able to articulate and thoroughly explain in detail the answers to all questions.
We bought a house and our unit was the original. We had such a great experience with getting our new unit and are so grateful for Dragonfly Heating & Cooling. Josh was so knowledgeable and over delivered on every promise!
My story. On Wednesday afternoon, I noticed my ac was blowing warm air, even though I had it set for 75. The house showed that it was 84. I called Dragonfly Heating & Cooling. They sent a tech out the next day. He explained the system could be fixed but, It would not be the same, as efficient. My ac was 15 years old and time to be changed out. My decision. The tech went over a series of ac brands explaining everything as he went. We finally settled on a Lenox system.
The temp outside had gone from the low 90s to 103, An appointment was made to come on Saturday to install the new ac. Thursday night the house was 87. Friday the house was 89. The installers came on time to do the install. 10 AM they showed up. The only break they took was to have lunch. Then back at it. When they left the house was at a record 99 degrees inside. The tech told me that in one hour the house will be 78. He knew his stuff. The house in fact was 78 an hour later. Only one issue was a defective thermostat. They came yesterday and replaced the temporary thermostat with the new. Ever since the install the house is perfect. I don’t have to touch anything. It has maintained the same temp all day. My thanks goes out to Dragonfly Heating & Cooling. Job well done.
Every aspect of our experience with All-Pro-Air, through Lowe’s in Upland, was excellent.
Brian De Cuir assessed our needs on his thorough walk-thru of our home and gave us an informative and reasonable quote. He was personable and detailed in comparing different options and answering our many questions. We decided on a new ducting system, blow-in insulation and energy efficient registers in each room. We also had some special requests such as: removing the existing plywood storage platforms – replacing them once the job was completed, and updating a non-operable light in our attic. Brian did some checking and was able to accommodate all of our requests.
The scheduling for the existing plywood and insulation removal was on time and handled very efficiently by a joint collaboration through the staff at Lowe’s and All-Pro-Air. On day one, Bryan, Jose P., and Jose L., as well as Jeff and Travis, worked hard and accomplished all the necessary demo and removal in our attic. On this first morning of work we also added a request to have our drop-down ladder replaced and Diane in the office at All-Pro-Air researched our alternatives and it was efficiently added into the job!
The new ducting system was designed by Jeff and he and Travis completed the installation on day two along with our new plywood platform, drop-down ladder and light. Jeff always took time to answer my questions and review the plans with us as they moved forward. Brian, our salesperson, stopped by to follow-up with us and check on the job status. Day three was dedicated to Bryan and Jose L. blowing in the new insulation to complete our job.
Everyone was very careful of our home, completely prepping with tarps and plastic, and using their shop-vac to vacuum any area that was impacted by the job. Customer service and professionalism were evident in every aspect of the work to complete this project.
When an unexpected problem arose with the finish molding around the drop-down ladder, Sheldon, an All-Pro-Air senior technician, was out to complete the finishing details with new molding within a day!
We are very happy with our decision to make these energy updates to our home and are already reaping the benefits now that the weather has turned hot! From start to finish we had an excellent experience with All-Pro-Air through Lowe’s in Upland and we highly recommend them for your project.
We’ve had Dragonfly come out twice now, once for our air conditioner two years ago and then now for our furnace. Both times their technicians were extremely kind, polite, friendly, knowledgeable and hard working! We made the mistake of calling another business for our furnace repair (because it didn’t occur to me that AC repair and furnace repair could be done by the same company ♀️). The other company quoted us $800+ for a new circuit board. Dragonfly was able to fix our entire problem for hundreds of dollars less. Do yourself a favor and call them now! They are the epitome of honest, trustworthy and reliable!
Company is absolutely wonderful and representative that came out and did the work is fabulous. Very knowledgeable and great customer service will most definitely have them for my future needs….
Was very pleased with the of my heating and air condition service. Alex, their service person, was nice, Informative and professional . Had to replace a part on the ac and showed me exactly the problem and reason why. We also had them put in a new HVAC system in our rental property in the past. Excellent service.
I have used Dragonfly Heating & Cooling for several years to install and maintain my AC unit. I have always been extremely satisfied with their service. Today Dustin came out for a repair of the unit. He quickly diagnosed the problem and had it up and running in no time. Service very much appreciated especially when it’s 100 degrees outside.
I originally called because I needed the correct filter size but I decided to have my heater serviced as well. Upon arrival, Dustin asked me how he could help and as I really only wanted the filter size he recommended I service the AC as the summer is approaching; however, he still informed me on all the issues he noticed with our heating system and made things more efficient. I’ll use them in the future for our heating and AC services.
Dragonfly Heating & Cooling is front runner #1 choice ever. We ALWAYS have a smooth time from the appointment to the closure of the service. Our Technician DUSTIN is super awesome we give him 100 stars!! He is trustworthy, respectful and AWESOME. He always explains his work and what we need done. Thank you Dustin and Dragonfly Heating & Cooling!!!
We cannot say enough GOOD things about the staff/technicians at Dragonfly. We just have a new HVAC installed in our home and the experience was excellent… from the sales rep to the installers, everything was as promised and all the staff were courteous and professional. Thank you Dragonfly !!!
My neighbor had called Dragonfly Heating & Cooling to come and do an A/C maintenance he recommend them to me and I am so glad he did. When I called the lady I spoke was so kind and professional I got an appointment right away. When Josh arrived he introduced himself and verified I was getting an A/C maintenance done. He explained what he was going to do, he got going quickly. He explained everything to me when he was finished in language I could understand. Thankfully my unit was okay but if I ever need work done I sure will be calling Dragonfly Heating & Cooling! Thanks guys!
Excellent service. Great attitude. Reasonable price. Technician handsome. Quick response. Professional skill
Fantastic techs. Clean and respectful. Worked hard and provided excellent service. You won’t find better service or repair quality in the IE
The serviceman that came out was professional, efficient and went above and beyond what was expected. He even tightened one of my doorknobs because it was loose. I would recommend Dragonfly Heating & Cooling to anyone. They are that good!
The heating system repair person was friendly and helpful. He explained the problem in detail and discussed the choices of parts needed for the repair. The repair was done very quickly without any problems. I am a happy customer and will use this company again.
First rate company from Tom the advisor who first came out and help me pick out the unit I needed, and took to time to explain how it would look and what would be exposed for a mini split system, to Justin the installer who did a excellent job on the installation making it look nice too. Also Diane in the office who helped me with the rebates. All were ready to answer any questions I asked and called me back very quickly even after the installation was finished with any questions I had. I had several bids for this job and because of how I was treated by Tom at the very start my wife and I felt this was the company to go with would recommend them to anyone needing AC or heating work done. My wife and I would also like to thank all of them for everything they did for us.
Josh was on-time (early actually, which is a great thing!), professional, knowledgeable and very friendly!
Job was done promptly, and he let me follow him around whilst talking his ear off!
Dragonfly Heating & Cooling was highly recommended to me, and I’ll use them again when needed!
I highly recommend Dragonfly Heating & Cooling!
Shelden is just amazing.. the company is very professional and considerate.. they have many offers for new installation and repairing of the roof that needed to be upgraded with a new system also. Grrat thumbs up.. im so glad I got in touch with this company.
Technician was very thorough and did a great job explaining the repair for me. Was very honest and told me what could wait and what needed to be done. Both of my units work great and the prices were very fair. I would totally recommend Dragonfly Heating & Cooling and I have
Very professional! Excellent quality work!
Highly recommend this company!
Great staff, wonderful service. They moved fast to accomplish a quick time frame for us. The units are great, and they really talked through all our options so we could make an informed decision taking into consideration quality, longevity and price. They showed up on time and the professional installation staff was efficient, cleaned up thoroughly and were really polite. I would recommend them to anyone!
My outside unit stop working and it was 90 plus degrees in the house. I called and a tech came and looked at the air conditioning unit later the same day. It had been repaired once before and I wanted to replace the unit. They gave me a great price and I ask when and they said the next day. They showed up and installed the unit. I came home after work and was pleasantly surprised! The new unit was installed and working and not one bit of trash was left for me to clean up! I said I myself I would have liked to work for a company like Dragonfly Heating & Cooling! I told two friends about them already. I would definitely use them again!!
We’re very happy with the A/C and Heating Maintenance plan with Dragonfly Heating & Cooling and the service we’ve received. Dustin has been servicing our home for two years and we’re happy with all aspects of the service. He is thorough, professional and communicates well with us on the condition of our systems.
Dustin is such a wonderfully kind, Smart, fast Tec. And we are so grateful for his Service. Not once did I worry when he was here. Such an amazing person Dustin is…And we Thank him tremendously!
Josh CieI think that’s was he’s name sorry brother! But he did an excellent job. He took he’s time to check the problem. He explained everything and every step and what step to follow next. Hopefully I can continue to do service with Dragonfly Heating & Cooling.
Dragonfly Heating & Cooling is a great company. They have helped me with an Air Conditioning problem in the past and this time they are helping with a high volume water filtration system. I will use them again and again for different projects.
Just a first class, top notch company all the way through. We called during a heat wave in the middle of summer and were shocked that they could send a repair person out within the hour. The person who answered our call was extremely nice and helpful. The technician got to our house within the hour and had replaced our blower motor very quickly. The highest of accolades to Dragonfly Heating & Cooling! I strongly recommend them if you have any A/C or heating needs.
Josh was informative, approachable and professional during diagnostic and repair of our heater.
The Technician was Awesome! Very professional and helpful.
We had Dragonfly Heating & Cooling install a 4 zone mini split unit in our home and choosing Dragonfly Heating & Cooling was the best decision we made. They were on time, professional, and explained every step of the process. Got the job done quick from start to finish cleaned up very well.