Got a concrete patio put in where my condenser units were and Dragon Fly came out to lift my units while the pad was poured. My concrete guy didn’t even realize that was an option. Super friendly and professional staff. Highly recommend these guys.
Great experience! Quick and professional. They did not try and upsell unnecessary products or services. They diagnosed the problem, corrected the issue, and the heater works great now. Thanks Josh!
Professional, on time, reliable what more could you ask for? Glad we gave dragonfly a call to check out our system and give his advice. We have used them multiple times and they are always on time and reliable.
My family has trusted Dragonfly for the last 10+ or so years and they haven’t disappointed. A couple years ago they’ve replaced my AC, relocated my water heater and installed a whole house fan. Each time they have come out, they have been professional, informative, helpful and kind. With each estimate I’ve requested, they have been timely and always have provided competitive pricing.They’re staff from the fabulous gals in the office, to Jeff who led the install, to their owners Sheldon and Barry really set them apart. Such an AMAZING and TRUSTWORTHY group. So so thankful!
Wow! The company has an outstanding reputation to begin with. They completed duct work and replaced water heater in a portion of a day and were professional and informative whilst doing so.Companies like this that are effective and HONEST are few and far between and I’m so glad we found them!
Thank you for the great service again! I do appreciate the communication with my pre/post appointment! Another great service by Dustin! Thanks again Dustin! You rock!
I appreciates the service done on our heating furnace. Service technician Austin is very knowledgeable, and explained to me the condition of our heating furnace. In addition he walk me through the things to look in our water heater tank in order to avoid major damage to our water heater. I am very satisfied and highly recommend Dragonfly Heating and cooling for preventive maintenance service. To all the crew of Dragonfly thank you very much….
I had my heater inspected and prepared for the winter ahead by Dragonfly HVAC company today. My technician was Austin, he is thorough and knowledgeable. He replaced my filter and cleaned some electrical connections in addition to testing my motors for amperage draw, and my capacitors for variance. In other words, my system is now ready to perform its work to keep my home comfortable and warm.
The All pro team were fantastic to work with. From the salesman to the installers. Very professional. 3 days to install, easy financing and passed city inspections on first go around.
They come out quickly, do a good job. Provide any information requested and explain their recommendations. They also do whatever they can to give you a better offer than you may already have.
Choose this company for your HVAC needs. Austin did the services in a most skilled and professional way. I am very pleased and happy with the services performed. A big endorsement for Dragonfly HVAC. The service van looks cool too!!!
I came across this company via Lowe’s and met Josh. Not only was he professional, but he gave my tips on how to keep up with how to maintain my HVAC system.So I called All Pro again today for a yearly maintenance and Josh came by again.Josh was very nice and professional.Great experience.Update 3/25/22Once again, All Pro Air did not disappoint. As long as Josh is working at this company, I will continue to give them my service. Thank you again Josh.Update 10/2024Had my AC serviced by Josh. Another great experience with him and this company. He is very knowledgeable and personable.
Austin was on time and prepared. He set to his job quickly and efficiently, but still made us comfortable with what he was doing. He communicated the whole time and never rushed through his work.
Josh came out today to assess our A/C system and the reason it’s not cooling. He really did a great job explaining the issue and the options. I appreciate it. He seemed like a very honest and knowledgeable person.
Dragonfly leadership went above and beyond to help my family out with an AC failure during a brutal heat wave. They were understandably very busy but they fit us in. The technician was awesome. Highly recommend.
This is the 4th time I’ve used Dragonfly. The workers are always nice, polite, quick and honest! Very happy with them and I will not use another company!!!
I am ALWAYS very happy with the service I receive from Dragonfly Heating and Cooling! Austin, the technician, is completely knowledgeable, super friendly and always explains things to where I can understand them.
My provider Mr. Medina, was very competent of A/C and heating, Mr Medina was knowledgeable and able to assess the problems that I had, he change out the filters check my heater AC in the attic and my thermostat and gave me professional advice on maintenance the work was completed in a timely manner.
By chance I knew Dragonfly Heating and Cooling through an electrician. I am very satisfied with their service. I am myself is a skilled worker and I like the work done by real professional job. I am highly recommend this company for anyone any families who need a good and qualified services. Thanks for the wonderful job of your technicians. Thanks alot my AC is working well. I am really appreciate your well done job.
Drangonfly operates a business of integrity. They showed up 5 min early of the 4 hour window which was a good surprise. They diagnosed the problem in 5 min and went over our options. If you want a quality installer who will not deceive you, and relies on quality and word of mouth satisfaction, give them a try.
Dragonfly heating and cooling (used to be All Pro Air) is a great customer service and quality oriented company. We have used them numerous times to upgrade and maintain our home.First we used them to install an all house fan in the attic which is extremely useful in the summer months with cooler nights which saves us greatly on our electric bill!Then we used them to replace our entire ducting in our attic as certain rooms had limited to no airflow and would not cool down. They discovered some crushed ducts and we decided to replace it all. Good price, and even better customer service! When I called the next day saying there was still an imbalance between rooms, they sent one of their install managers who personally tweaked the ducts until it was just as we wanted it.Third we had our blower motor and wheel fail in an original furnace and decided to replace the furnace and coil (trouble in buying a 40 year home with original parts!). They came and installed professionally and provided us a temporary mobile cooler. The next day, the refrigerant line froze over so after calling they sent someone same day who changed the charge level to ensure we were good to go. A month later, our furnace started rattling even though it was working, and after calling they sent someone next day who then replaced blower wheel, identified issue, and made the configuration more efficient. Yes there have been minor issues, but the customer service is what makes them the top choice in the area. And their prices are honest and competitive.Their techs are also professional, friendly, and willing to answer all my HVAC questions. In every experience, they provided good service and were courteous to our home and property.Highly recommend and will use into the future for any HVAC needs we might need.
A big THANK YOU to our fantastic tech--Josh, Barry, and Lori for fixing our Air Conditioning on a sunny 95 degree SoCal day!Dragonfly Heating & Cooling came out and got our air conditioner fixed and running within 2 hours of our call to them for help this morning.We are incredibly grateful for their help, the top-notch customer service, and friendly staff! If you have any heating/cooling needs, we 1000% recommend Dragonfly! DEAL WITH CONFIDENCE!
Our AC was blowing hot air - they were able to get Josh to come by much earlier than expected. He was professional, thorough, and explained things in a way that I could understand them. Thanks!
Trevor was great! We are looking around for estimates to replace our old ductwork (which is 20+ years old). Yesterday, Dragonfly sent Trevor out to do the estimate. Trevor was professional, friendly hard working and seemed very honest. It was almost like talking to a trusted friend. He wasnt in a hurry like many were to get in and out due to the heat (which I understand) but instead he took pride in his work by being thorough. He took pictures of our horrendous ductwork and educated us on our ducts and how they're supposed to be designed for efficiency (which ours are not). It was very refreshing to speak to an honest person working for an honest company. Its unfortunate but its not common. I mean he even offered to paint the covers to our access spaces because they had dirty finger prints. May God bless this company and their employees 🙏🏽
Yesterday on 7/26/24 my A/C completely stop blowing cool air. I immediately called the HVAC company that installed my new A/C in 2018 and was told they couldn’t make it out until Wednesday of next week. Therefore I went on “What’s up Corona” on Facebook to get recommendations on A/C repair. Dragonfly Heating & Cooling was recommended on so many Facebook posts that I went with them. I called and Lori was so helpful/courteous and had me booked for the very next morning. The temp in my home was at 89 and unbearable. This morning the HVAC Tech Josh was on time and diagnosed the problem and immediately fixed it. We had cool air in minutes. I’m one happy customer. Going forward I will call on Dragonfly Heating & Cooling if needed. Thank you
Straight shooters. My new heat pump system was installed professionally and works as advertised. From start to finish, Dragonfly Heating and Cooling did a good job.The diagnosis of my old system was straightforward and all of my options were explained. With the purchase of the new HVAC system, Dragonfly's representative threw in a new Wi-Fi thermostat and a great capacitor.The installation crew was on time, clean and professional. The new heat pump HVAC system was installed like clockwork. The installation manager arrived towards the end to troubleshoot and finish up. It works.Initially the invoice did not specify the system information. Dragonfly then met my documentation needs, to enable rebates from my utility company and on tax returns. Also having the invoice with full information will enable warranty claims, which I hope to never need.In sum, Dragonfly did a very professional job installing the new ACPro heatpump HVAC system. I sincerely appreciate it.
Couldn't be more pleased with the experience. You will not be disappointed. Great communication, on time, very nice and professional group to deal with. And to top it off, Josh was extremely knowledgeable and helpful in answering all of my questions. A++++