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My HVAC Will Not Shut Off | What to Do


Your HVAC unit running non stop will undoubtedly leave you scratching your head because you know it’s not right. The unit running continuously puts a huge strain on the components, increases the risk of sudden breakdown – and shortens your equipment’s lifespan.

(Not to mention, it makes the system’s efficiency irrelevant.)

With every day that passes, you’ll lose a LOT of money – so, what can you do in this scenario? It depends on the cause of the problem. We’ll look at the various reasons your HVAC system runs without stopping and what you can do about each one.

Thermostat Problems

A malfunctioning thermostat is one of the most common reasons your HVAC system will run without stopping. It may be reading the temperatures wrong due to an internal malfunction, wrong programming or because of poor placement.

Check the thermostat to ensure you’ve entered the right settings. If necessary, reset the system and start over.

If that doesn’t fix the problem, consider moving the thermostat to a more central location where it’s not in direct contact with drafts, sunlight or other heat sources.

Dirty Air Filters

Clogged HVAC filters will cause the system to work harder to deliver hot or cool air.

Thankfully, this is an easy fix.

Replace the filter if it’s dirty and your system should go back to normal. Ideally, you should clean or replace your HVAC filters every month to ensure consistent airflow, efficient performance and healthy indoor air quality.

Refrigerant Leaks

Low refrigerant levels will leave your HVAC system running non-stop as it has to work harder to complete the heat transfer process.

Some confirmatory signs of refrigerant leaks include ice buildup on the refrigerant lines and hissing sounds while the system is in use. However, there’s no DIY fix here. You’ll have to call an HVAC technician to deal with the leak.

Electronic Control Board Issues

The electronic control board on an HVAC system controls all the processes that deliver your conditioned air. Certain issues in the circuitry can throw the configurations off balance, causing your system to run non-stop.

Control board issues are highly complex, and you have to call an HVAC technician who will test the board and recommend a replacement if necessary.

Poor Equipment Sizing

Have you noticed your HVAC system running non-stop almost from the first day of installation? There’s a high chance that you have a system that is too small for your space and is not powerful enough to reach your desired temperatures.

The only solution here is to call a professional HVAC technician to recommend and install an accurately sized unit for your home (hopefully, you’re still within your warranty window!).

Get Professional Help for Your HVAC Problems

Do you have an HVAC system running nonstop? Call the team at Dragonfly Heating & Cooling for accurate diagnosis and repairs. Our NATE- and NCI-certified technicians have seen it all when it comes to heating and cooling system problems. Let’s restore your peace of mind.

Call us today at (951) 684-0880 to schedule a consultation today!

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I've been using Dragonfly since 2013, they have always gone above and beyond to help me. Today Trevor was out and found an issue with my heater, he was knowledgeable, explained everything and was very patient. I appreciate the service that he gave.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Our technician Trevor is very knowledgeable and pleasant. He takes time to let us know if there are any issues we need to be concerned about presently or that could be a problem with our Unit in the future. Thank you Trevor :)
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Everyone is so professional, kind, and nice! From the front desk to the technician (Josh, thank you), they have my trust.
Response from the owner:We are so glad to hear it! Thank you for your review!
Fantastic tech- Michael was professional, thorough, and explained what he completed. Worked hard and provided excellent service. Been a customer for many years. You will not find better service quality and a/c care in the IE
Response from the owner:Thank you so much Tess!!!!
Response from the owner:We appreciate your feedback. Thank you for the review!
Dragonfly is awesome! The crew there especially Josh is top notch, always provides quality service, and same day service within hours of calling. Thank you for taking care of us.
Response from the owner:Thank you so much for your 5 Star review Jonathan!
My AC went out on the hottest day of the summer and as we all know that is the busiest day for AC repair. I was worried me and my family would be stuck sweating for at least a week but dragonfly heating and cooling saved me! After calling several companies and being told they didn’t have any open availability Dragonfly was able to send someone out same day and get it fixed and up and running before the end of the day! Reasonable price great customer service. I will never call anyone else again!
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Words can not explain how happy I am with Dragonfly, what they did for me and my business was exceptional. I had a new system installed about 2 years ago and it was not performing correctly. The system was not reaching setpoint, Dustin Ramker work is exceptional. He tuned and cleaned my current system perfectly, it is performing better than when it was brand new! Thank you Dragonly, I am so greatful for your Honest & excellent work.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Excellent experience with Dragonfly. Trevor the technician was extremely helpful and knowledgeable on HVAC systems. I really appreciated Trevor’s honesty, clear communication and professionalism. Dragonfly will be my go to for HVAC and plumbing in the future. I highly recommend them.
Response from the owner:Thanks for the positive review Darrell!

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By clicking “Send Message”, I am providing express written consent to receive autodialed and pre-recorded calls, texts, and SMS/MMS with marketing communications from Dragonfly Heating and Cooling regarding home services at the phone number provided above, even if the number is on a corporate, state, or national Do Not Call list. Consent is not a condition to purchase services or products.